The complete reporting picture is fragmented
Core, servicing, retirement, and AP systems each hold a piece of the reporting requirement. There is no single team that has a complete view of what the institution has to file.
Retail Banks and Credit Unions
Stop managing tax reporting in silos.
Bring every stage of tax reporting into one workflow, helping your team manage reporting for customers, borrowers, account holders, members, and vendors with confidence.
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$500B+Reported
75M+TIN checks
40+Form types
50 StatesNationwide coverage
16+ YearsOperating
One institution, multiple reporting obligations.
Every banking relationship comes with different tax reporting requirements. When deposit income, loan interest, retirement distributions, canceled debt, and vendor payments are spread across different systems, getting a complete view becomes difficult.
Some reporting obligations last all year
Mortgage and motor vehicle lending have reporting obligations throughout the year. Payoffs, foreclosures, repossessions, and canceled debt are tracked through in servicing and recovery activity, not from a single year-end file.
The right taxpayer identity isn’t obvious
A retail bank or credit union serves different types of customers, including a sole proprietor, an LLC, or a trust. Each of the customers may have different taxpayer identification (name, entity type, or TIN) and reporting requirements.
Bring different reporting obligations into a more consistent workflow.
Report across every relationship you hold
A centralized workflow covers applicable federal and state reporting for deposit, lending, retirement, member and vendor obligations, making tax reporting easier to manage.
Get secured lending reporting right
Zenwork supports accurate tax reporting using relevant loan information for mortgage and motor-vehicle portfolios, including reportable activity from servicing and recovery events.
Verify the taxpayer details, not just the account
Run name and TIN matching checks, entity-type checks, and business verification inside the reporting workflow to find and resolve mismatches before filing.
Connect different reporting activities across the institution.
Every obligation in one workflow
Manage preparation, validation, filing, delivery, and corrections in one standardized process across all deposit, lending, retirement, member, and vendor data for more efficient filing.
One reporting process
Core bankingStandardized
Loan servicingStandardized
RetirementStandardized
Accounts payableStandardized
Improve secured lending reporting
Zenwork assembles the reporting record from servicing, collections and recovery activity, including co-borrower detail, payoffs, repossession, foreclosure, abandonment, and canceled debt.
Mortgage ••4471Borrower + co-borrower
ServicingPayoff recorded
CollectionsNo event
RecoveryNo event
Resolve taxpayer identity issues before filing
Check names, TIN, entity type, and verify business details. Identify potential mismatches involving sole proprietors, DBAs, and single-member LLCs to reduce filing errors and correction work.
Riverside BakeryAccount name (DBA)
Taxpayer nameMaria Lopez
Entity typeSole proprietor
Name / TINResolve before filing
Track status and evidence through completion
Track record-level status for exceptions, filing, acceptance, rejection, delivery, and corrections. Maintain reporting records across subsidiaries, CUSOs, and other applicable entities.
Bank, N.A.SubsidiaryCUSO
ExceptionsResolved
IRS filingAccepted
Recipient deliveryMailing
CorrectionsNone
Zenwork does not replace core processing, servicing, or lending platforms. Form, jurisdiction and feature availability varies by tax year, integration, and package.
Tax-exempt doesn’t mean reporting exempt.
A tax exemption status doesn’t mean a credit union is exempt from information reporting obligations. Dividends, lending activity, retirement distributions, canceled debt, and vendor payments still require reporting. Even smaller credit unions must comply with this IRS rule.
Caught early, it’s a simple correction. Found late, it reaches the member.
Errors found during validation checks can be resolved inside the workflow before filing. If a mistake is caught after filing, it becomes a notice and withholding issue.
Credit Union Service Organization (CUSO) stay in the same process
Zenwork offers filing support for credit unions and applicable CUSOs through one workflow at the entity-level status while maintaining visibility into each entity’s filing responsibilities.
Controls that match how the institution is governed.
Multi-entity by default
Run reporting for the holding company, the bank or credit union, subsidiaries, service corporations, and CUSOs under one structure. Keep status and permissions separate.
Access based on role
Assign different roles and permissions for preparation, review, approval, and e-filing. Get user-level activity logs of who did what.
See the evidence behind the record
Record and capture IRS acknowledgments, rejections, corrections, delivery, and approvals for faster audit preparation, and less time spent on reconstruction.
Frequently asked questions
Does Zenwork replace our core banking or loan servicing platform?
No. Zenwork works alongside your core, servicing, retirement, and AP systems. It helps you prepare forms, validate data, file, deliver, and correct tax forms in one workflow.
What tax forms can a retail bank or credit union file through Zenwork?
A retail bank or a credit union can file applicable federal and state forms for deposit and investment income, mortgage and consumer lending, retirement accounts, canceled debt, acquired or abandoned collateral, and vendor payments. The number of supported forms and jurisdictions vary by tax year.
Does Zenwork handle mortgage and vehicle loan reporting?
Zenwork assembles the applicable reporting records from servicing, collections and recovery activity, including payoffs, assumptions, repossession, foreclosure, abandonment, and canceled debt. It then uses relevant loan information to prepare forms.
How does Zenwork handle sole proprietors, DBAs and single-member LLCs?
Zenwork offers name and TIN matching, entity-type checks, and business verification inside the workflow. These identify errors so that they can be resolved before the return is filed.
Can banks and credit unions report for subsidiaries and CUSOs in the same place?
Yes. Zenwork offers one workflow that covers the institution, its subsidiaries, CUSOs, and other applicable entities, with record-level and entity-level status throughout.
Cover every obligation. Get secured lending right. Verify before you file.
Review your institution’s reporting requirements and see how Zenwork can reduce repetitive work across teams and systems.
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