How to Set Up 2-Way Sync in QuickBooks Online | Zenwork Payments

🔑 Key Takeaways

  • Import payers and vendors directly from QuickBooks Online.
  • Fix vendor and payer errors using the pencil icon before importing.
  • Start a 30-day free trial for the imported payer to activate Zenwork Payments.
  • Enable two-way sync from the payer’s QuickBooks Online integration settings.
  • Run Sync Data and resolve conflicts to keep information up to date.

Overview

This video shows you how to connect QuickBooks Online to Zenwork Payments, import a payer with all related vendors, and then set up two-way sync. You’ll see how to bring payers in via bulk import, correct any vendor errors before importing, start a free trial for the payer, and finally enable two-way sync so updates flow between QuickBooks Online and Zenwork Payments.

Step-by-Step Process

  • From All Payers, click Add Payer → Bulk Import, choose the QuickBooks Online logo, connect, and select the company (payer) to import.
  • On the preview page, click Show rows with errors, fix issues with the pencil icon, optionally exclude inactive or unwanted vendors, and click Import.
  • Follow the prompts, then on the Pricing tab start the 30-day free trial by adding or selecting a card, confirming billing details, and subscribing.
  • Back on All Payers, open the imported payer, go to Integration → Sync Settings, choose Two-way Sync, select the source platform, and save.
  • In the Integration section, click Sync Data → Sync Now and review success and conflict messages to keep your data up to date.

What Gets Synced / Imported

When you connect QuickBooks Online and import a payer, Zenwork Payments brings in:

  • The selected company (payer/client) and its related information
  • All linked vendors, with the option to exclude inactive or unwanted vendors
  • Associated data needed for payments and accounts payable processing
  • Updated information from QuickBooks when you run Sync Data and use two-way sync